Shared Services
Connecting Shared Services For Optimal Output
L2H Lab offers a selection of automation technologies and determines how they will fit in with your organization’s financial and contact care architecture to ensure seamless business continuity. Our bots enable you to focus on automating your invoice processing, email support, optimize your contact center operations and several other repetitive tasks.
Our IPA bots perform multiple tasks: customer data collection, analyzing the context of the conversation with the customer, and taking decisions to reach fastest required results accordingly. Such tools provide quick and accurate insights that aid managers in customer interactions and help them forecast strategies or management practices.
Contact Center Optimization
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IT Helpdesk Automation
Delivering satisfactory and timely responses to the customer is an essential part for your business to stay ahead. The repetitive task of raising, understanding and responding to tickets is handled effectively through our NLP and OCR tools.
Not only does L2H Lab take care of tasks essential to Finance and Accounting: transferring data, checking for approval, balancing sheets; it also provides the most comprehensive security throughout your business operations to prevent breach of data. Our big data analytics tools that enable predictive and preventive modelling also helps understands hidden trends, empower business decision-making and reduce revenue leakages.
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